Haka7 Privacy Policy — Your Data Is Our Responsibility

We collect certain information when you register on haka7 and as you use our services. This data comes from three main sources:

What you provide directly:

• Name, Date of Birth & Nationality
• Mobile Number & Email Address
• Current Address
• ID Document (NID / Passport / Driving License) — for KYC verification
• Mobile Banking Number (Mobile Banking / Nagad / Rocket)

Automatically Collected Information:

• IP Address & Device Type
• Browser Version & Operating System
• Site entry time, session duration, and pages visited
• Betting & Gaming Activity Logs
• Transaction History

Data Received from Third Parties:

• Transaction confirmation data from payment providers
• Risk-related data from fraud detection services
• Verification services that support regulatory compliance requirements

We use your information only for specific, lawful purposes. haka7 never sells your personal data or uses it for anything unnecessary.

We never sell your data to advertisers. If you'd rather not receive marketing communications, you can opt out at any time from your account settings.

Your Privacy Policy The highest technical security standards are maintained. Our security framework is built in line with industry best practices.

• SSL/TLS Encryption: Every connection to the site is secured with 256-bit SSL encryption. No data travels openly between your browser and our servers.
• Data Masking: Payment details are not stored directly on haka7 servers — only a masked reference is retained.
• Two-Factor Authentication (2FA): An extra layer of security is available to protect access to your account.
• Security Audit: Regular third-party security audits are conducted.
• Access Controls: Only authorized personnel can access user data, and only to the extent required for their role.
• Suspicious Activity Detection: Our automated systems monitor for unusual logins and transactions around the clock.

Keep in mind — no one can guarantee complete security on the internet. Use a strong password and never share it with anyone.

Haka7 never sells or rents your personal information. That said, in certain situations we may need to share limited data with trusted partners:

• Payment Providers (Mobile Banking, Nagad, Rocket): Only the information necessary to complete a transaction is shared with payment providers. Their own privacy policies apply.
• Game Software Providers: User IDs and session data required to operate casino and Sports Betting games are shared.
• Security & KYC Services: Specialized third-party services are used for identity verification.
• Law Enforcement: We may be required to share data to comply with legal obligations, court orders, or government directives.
• Fraud Prevention Network: Anonymized data may be shared with industry-wide fraud detection systems to protect users.

In all cases, we ensure that third parties also adhere to appropriate data protection standards.

Haka7 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookies We Use:

• Essential Cookies: These are essential for maintaining login sessions and security checks — the site cannot function without them.
• Functional Cookies: Remembers your language preference, betting odds format, and similar settings.
• Analytics Cookies: Helps us understand which parts of the site are used most.
• Marketing Cookies: Used to show you relevant offers based on your preferences (opt-out available).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.

Haka7's Privacy Policy you have the following rights over your own data:

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: You can request deletion of specific data (unless we are legally required to retain it).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond to all requests within 30 days of receipt.

Please note that for legal reasons (such as AML/KYC regulations), we are required to retain certain data for a specified period.

We keep your data only for as long as necessary — no longer. Retention periods are determined by legal requirements and legitimate business needs.

• Active Account: Data is retained for as long as your account remains active.
• Closed Accounts: Even after account closure, certain data may be retained for up to 5 years for legal compliance purposes.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory standards.
• KYC Documents: Securely retained for up to 5 years from the date of verification.
• Marketing Data: Deleted immediately upon opting out.

As an international platform, haka7 may process certain data on servers located in other countries — for example, game servers or payment processing servers may be based outside Bangladesh.

For any such transfers, we ensure:

• Adequate data protection is ensured in the recipient country
• Contractual data protection safeguards are in place for all transfers.
• International data protection standards are followed where applicable

Haka7 strictly Users Under 18 We do not knowingly collect personal information from minors, and they are restricted from using our services.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be permanently deleted.

If you believe a child is using haka7, please contact our support team right away. We will act promptly.

Haka7's Privacy Policy This policy may be updated from time to time — in response to regulatory changes, the launch of new services, or legal requirements.

If significant changes are made, we will:

• We will update the "Last Updated" date at the top of the page
• We will send email or SMS notifications to registered users
• On your first login after an update, we will ask you to review and accept the revised policy.

Continued use of our services after any changes will be considered acceptance of the updated policy. We recommend reviewing this page periodically.